#1 Grocery Store In The Country Is Right Here In Texas

Big news for grocery shoppers! H-E-B, the notorious grocery chain from Texas, has claimed the top spot as the nation's best grocery retailer, surpassing giants like Amazon and Costco. 

This impressive feat marks the second year H-E-B has earned this honor, showcasing its commitment to excellence in the grocery industry.

This year's results place H-E-B in the coveted No. 1 spot, with Amazon and Costco trailing at second and third, respectively. The Retailer Preference Index survey credited H-E-B's success to its:

• strong customer value proposition
• ability to offer a balanced mix of savings
• satisfying shopping experience
•  efficient digital services
• localized product assortment
• connection to local community needs

The survey highlighted H-E-B's deep focus on Texas communities, with a special mention of its localized product assortment and connection to local community needs.

The ranking is based on seven key drivers of customer preference: 

• price
• promotions
• quality
• speed
•  convenience
• digital capabilities
• operational efficiency

H-E-B's stellar performance across these metrics underscores its all-rounded approach to meeting customer needs and preferences.

In 2020, when H-E-B first topped the RPI, the company celebrated by rewarding each of its employees, reflecting its appreciation for their contributions to this significant achievement. 

As H-E-B continues to lead the pack, it sets a benchmark for other retailers in understanding and catering to their customers' needs.

The distinction comes from the latest Retailer Preference Index (RPI) report by Dunnhumby, a renowned U.K.-based consumer research company. The RPI is a respected indicator in the retail world, combining customer survey data and financial reports to rank the performance of national grocers.